Quality Report for Vendors

Owned by Anne Buzzi (Unlicensed)
Last updated: May 26, 2022
2 min read

1. Accessing a Quality Report

 

In BWX lateral menu, click on the tab Quality and then on Reviews

You will find a Report list with the following structure:

 

1 - Project name of the task 

2 - Task’ status

3 - Organizational Unit linked to the Project

4 - Associated Workflow in which the quality report was generated

5 - Task’s Language Pair

6 - Date of Report Creation

2. Understanding the Structure of a Quality Report


The Quality Report is a record of data generated by BWX where all the review modifications done by the vendors in a key position (reviewers, In-Country reviewers, Regional Approvers) in workflow respectively are discriminated. Each vendor will always have access only to the subsequent step of the workflow.

Its structure contains:

1- Project ID/name

2 - Linked Organizational Unit

3 - Language Pair

4 - Filename

5 - Changes Summary 

6 - Change’s details of each segment

 

 

3. Points of Analysis

The Quality Report can help the vendors analyze their tasks, giving them the chance to improve their work quality.

The Changes Summary quantifies:

 

1 - Percentage of Changes

2 - Changed segments

3 - Repeated segments

4 - Confirmed segments

5 - Locked segments

6 - Modified words

7 - Total segments

8 - Total project words

In BWX, the changes are divided into the following types:

  • Preferential - Improved fluency

  • Preferential - Did not improve fluency

  • Incorrect Translations

  • Fluency

  • Grammar

  • Terminology

With this information, the platform analyzes the number of changes - based on total and type - and calculates a percentage of mistakes. This calculation is added to the Vendor's Metrics.